Order & despatch
Order by Tuesday, 3pm for Wednesday despatch. Orders after the cut-off move to the following week. Despatch day is not a guaranteed delivery day. The Christmas delivery schedule below replaces the usual weekly timetable for festive orders.
Delivery charges
- Perishable orders under 5kg
- £9.95
- Perishable orders over 5kg, up to 20kg
- £16.95
- Collection by arrangement
- Free
For an order at exactly 5kg, over 20kg, or containing beer, please ask the team to confirm the delivery charge.
Where we deliver
We deliver to the UK mainland, including most of Scotland but excluding the Highlands. Contact us to check coverage for your postcode before ordering.
Collect from Henry’s
Collection is free by arrangement, with at least 24 hours’ notice. You’ll find us on Fleetwood Road, Greenhalgh, Preston, PR4 3HE. Agree your collection time with the team.
How your order arrives
Our smoked meats are despatched frozen in sealed or vacuum-packed packaging, insulated refrigeration foil pouches with frozen gel packs, and strong double-wall outer boxes. This packaging is designed to keep your order cold during transit.
When your order arrives
Unpack your delivery as soon as possible. Products may arrive frozen, partially frozen or chilled.
- Still frozen or containing ice crystals: place straight into the freezer.
- Defrosted but still properly chilled: refrigerate immediately and follow the storage and use-by instructions on the product label. Do not refreeze unless the label says it is suitable.
Your delivery details
Please provide a complete and accurate delivery address, along with a safe-place or neighbour instruction. As our products are perishable, we may be unable to change delivery details once despatched. If a problem is caused by the courier, contact us so we can investigate.
Real barbecue, naturally different
Natural variation in size, shape, colour, bark and weight is part of the product. Where an approximate weight is shown, some variation should be expected.
Thaw it. Heat it. Finish it. ↗